November 2025 - Grubhub Status

Bearkat Bucks Are Not Working
by McDonald, Matthew (CDS) 18 Nov '25

18 Nov '25

CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse(a)shsu.edu. Bearkat Bucks Are Not Working Matthew McDonald | Food Service Director | Aramark Collegiate Hospitality Sam Houston State University, Lowman Student Center, 1802 Ave. I, Huntsville, TX 77340<x-apple-data-detectors://0/0> P: 936.294.1931 M: 832.971.6917 Instagram: @SHSUHospitality<https://www.instagram.com/shsuhospitality/> Facebook: SHSU Hospitality<https://www.facebook.com/SHSUHospitality> Aramark. All rights reserved. This communication, including attachments, is for the exclusive use of addressee as directed by Aramark and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies. PLEASE PRINT RESPONSIBLY

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The Card Server at Sam Houston State University is Online
by Tapingo 12 Nov '25

12 Nov '25

CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse(a)shsu.edu. Hello SHSU, the gateway at Sam Houston State University is back Online and is successfully responding to Grubhub servers.

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The Card Server at Sam Houston State University is Down
by Tapingo 12 Nov '25

12 Nov '25

CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse(a)shsu.edu. Hello SHSU, we have recognized the gateway at Sam Houston State University is no longer responding to Grubhub servers, as a result we have moved the behavior on mobile ordering to Delayed Executions until the gateway comes back online.

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The Card Server at Sam Houston State University is Online
by Tapingo 12 Nov '25

12 Nov '25

CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse(a)shsu.edu. Hello SHSU, the gateway at Sam Houston State University is back Online and is successfully responding to Grubhub servers.

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The Card Server at Sam Houston State University is Down
by Tapingo 12 Nov '25

12 Nov '25

CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse(a)shsu.edu. Hello SHSU, we have recognized the gateway at Sam Houston State University is no longer responding to Grubhub servers, as a result we have moved the behavior on mobile ordering to Delayed Executions until the gateway comes back online.

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The Card Server at Sam Houston State University is Down
by Tapingo 12 Nov '25

12 Nov '25

CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse(a)shsu.edu. Hello SHSU, we have recognized the gateway at Sam Houston State University is no longer responding to Grubhub servers, as a result we have moved the behavior on mobile ordering to Delayed Executions until the gateway comes back online.

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Re: Bearkat Bucks are offline
by McDonald, Matthew (CDS) 07 Nov '25

07 Nov '25

CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse(a)shsu.edu. No sir Matthew McDonald | Food Service Director | Aramark Collegiate Hospitality Sam Houston State University, Lowman Student Center, 1802 Ave. I, Huntsville, TX 77340<x-apple-data-detectors://0/0> P: 936.294.1931 M: 832.971.6917 Instagram: @SHSUHospitality<https://www.instagram.com/shsuhospitality/> Facebook: SHSU Hospitality<https://www.facebook.com/SHSUHospitality> Aramark. All rights reserved. This communication, including attachments, is for the exclusive use of addressee as directed by Aramark and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies. PLEASE PRINT RESPONSIBLY From: Campbell, Brent <brent.campbell(a)shsu.edu> Sent: Thursday, November 6, 2025 6:59 PM To: McDonald, Matthew (CDS) <McDonald-Matthew2(a)aramark.com> Cc: Grubhub Status <grubhubstatus(a)shsu.edu>; Blanchard, Frank A. <Blanchard-Frank(a)aramark.com>; Blackburn, Brad <Blackburn-Brad(a)Aramark.com>; UCS Systems Team <systems(a)SHSU.EDU>; IT@Sam Operations <operator(a)SHSU.EDU> Subject: Re: [Grubhub Status] Bearkat Bucks are offline CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Sorry, had a family issue come up at the same time and I’m not near a computer. Is this issue still occurring? Looping in the operator in case they need to get a hold of the windows admin on call to get those servers rebooted. Brent Campbell On Nov 6, 2025, at 6:14 PM, Campbell, Brent <brent.campbell(a)shsu.edu<mailto:brent.campbell@shsu.edu>> wrote: It’s possible we might need to reboot CBORD servers to recover from the network outage. Looping in the Server Admin team. Brent Campbell On Nov 6, 2025, at 5:45 PM, McDonald, Matthew (CDS) <McDonald-Matthew2(a)aramark.com<mailto:McDonald-Matthew2@aramark.com>> wrote: CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse(a)shsu.edu<mailto:abuse@shsu.edu>. As you are probably aware the network went down around 2:40pm today and started coming back online around 3:30pm. Some services are restored (freedom pay) but Bearkat bucks are still offline. I did a power cycle on all POS and this did not correct the issue…any suggestions? Matthew McDonald | Food Service Director | Aramark Collegiate Hospitality Sam Houston State University, Lowman Student Center, 1802 Ave. I, Huntsville, TX 77340<x-apple-data-detectors://0/0> P: 936.294.1931 M: 832.971.6917 Instagram: @SHSUHospitality<https://www.instagram.com/shsuhospitality/> Facebook: SHSU Hospitality<https://www.facebook.com/SHSUHospitality> Aramark. All rights reserved. This communication, including attachments, is for the exclusive use of addressee as directed by Aramark and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies. PLEASE PRINT RESPONSIBLY _______________________________________________ Grubhub Status mailing list -- grubhubstatus(a)shsu.edu<mailto:grubhubstatus@shsu.edu> To unsubscribe send an email to grubhubstatus-leave(a)shsu.edu<mailto:grubhubstatus-leave@shsu.edu>

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Bearkat Bucks are offline
by McDonald, Matthew (CDS) 06 Nov '25

06 Nov '25

CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse(a)shsu.edu. As you are probably aware the network went down around 2:40pm today and started coming back online around 3:30pm. Some services are restored (freedom pay) but Bearkat bucks are still offline. I did a power cycle on all POS and this did not correct the issue...any suggestions? Matthew McDonald | Food Service Director | Aramark Collegiate Hospitality Sam Houston State University, Lowman Student Center, 1802 Ave. I, Huntsville, TX 77340<x-apple-data-detectors://0/0> P: 936.294.1931 M: 832.971.6917 Instagram: @SHSUHospitality<https://www.instagram.com/shsuhospitality/> Facebook: SHSU Hospitality<https://www.facebook.com/SHSUHospitality> Aramark. All rights reserved. This communication, including attachments, is for the exclusive use of addressee as directed by Aramark and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies. PLEASE PRINT RESPONSIBLY

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The Card Server at Sam Houston State University is Online
by Tapingo 06 Nov '25

06 Nov '25

CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse(a)shsu.edu. Hello SHSU, the gateway at Sam Houston State University is back Online and is successfully responding to Grubhub servers.

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The Card Server at Sam Houston State University is Down
by Tapingo 06 Nov '25

06 Nov '25

CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse(a)shsu.edu. Hello SHSU, we have recognized the gateway at Sam Houston State University is no longer responding to Grubhub servers, as a result we have moved the behavior on mobile ordering to Delayed Executions until the gateway comes back online.

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