Matt, can you send over the Blue tags of the devices that aren't connecting so we can check them on the backend?


Rachel Shorter

Desktop Support Manager

Staff Senate Representative 

 

Strategic Enrollment & Innovation – Information Technology 

Academic Building I, Rm 129

Huntsville Campus

1803 Avenue I
rachel.shorter@shsu.edu
(936) 294-3463
shsu.edu

 


From: Campbell, Brent <brent.campbell@shsu.edu>
Sent: Wednesday, August 13, 2025 4:33 PM
To: McDonald, Matthew (CDS) <McDonald-Matthew2@aramark.com>; Showalter II, Stephen <showalter@shsu.edu>; kperaza@grubhub.com <kperaza@grubhub.com>; Grubhub Status <grubhubstatus@shsu.edu>
Cc: Meyer, Matthew <meyer-matthew1@aramark.com>; Blackburn, Brad <Blackburn-Brad@Aramark.com>; Taylor, Matthew <matthew.taylor@shsu.edu>; Shorter, Rachel <rxs049@SHSU.EDU>
Subject: Re: SHSU "Card Server Down" Notification Email Update
 
Looping in Rachel too in case anything is needed from her team.

BRENT CAMPBELL

SR ERP ANALYST II

IT-Enterprise Services : Custom Software
Remote
brent.campbell@shsu.edu
(936) 294-3951
shsu.edu

From: McDonald, Matthew (CDS) <McDonald-Matthew2@aramark.com>
Sent: Wednesday, August 13, 2025 4:32 PM
To: Showalter II, Stephen <showalter@shsu.edu>; kperaza@grubhub.com <kperaza@grubhub.com>; Campbell, Brent <brent.campbell@shsu.edu>; Grubhub Status <grubhubstatus@shsu.edu>
Cc: Meyer, Matthew <meyer-matthew1@aramark.com>; Blackburn, Brad <Blackburn-Brad@Aramark.com>; Taylor, Matthew <matthew.taylor@shsu.edu>
Subject: RE: SHSU "Card Server Down" Notification Email Update
 

CAUTION:The sender of this email is not from SHSU.
Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu.

Hello,

 

Today we had all GrubHub peripherals installed.  The expo 1, drinks, frys & the 4 relocated kiosks are not connecting to the network.  Is anyone around to assist?

 

Matthew McDonald | Food Service Director | Aramark Collegiate Hospitality

Sam Houston State University, Lowman Student Center, 1802 Ave. I, Huntsville, TX 77340

P: 936.294.1931 M: 832.971.6917 

 

Instagram: @SHSUHospitality Facebook: SHSU Hospitality

 

Aramark. All rights reserved. This communication, including attachments, is for the exclusive use of addressee as directed by Aramark and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies.

PLEASE PRINT RESPONSIBLY

 

 

 

From: Showalter II, Stephen <showalter@shsu.edu>
Sent: Friday, June 13, 2025 11:35 AM
To: kperaza@grubhub.com; McDonald, Matthew (CDS) <McDonald-Matthew2@aramark.com>; Campbell, Brent <brent.campbell@shsu.edu>
Subject: SHSU "Card Server Down" Notification Email Update

 

CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Hi Kevin,

 

Going forward, we need service related issue emails such as the "Card Server Down" emails we receive to go to grubhubstatus@shsu.edu. This address will deliver the notifications to several people on our end automatically.

 

Thanks,

STEPHEN SHOWALTER II

ERP ANALYST III

IT-Enterprise Services : Custom Software
Remote
showalter@shsu.edu
(936) 294-3267
shsu.edu