Looping in some additional SHSU IT folks in case anything is needed from us. BRENT CAMPBELL SR ERP ANALYST II IT-Enterprise Services : Custom Software Remote brent.campbell@shsu.edumailto:email@shsu.edu (936) 294-3951 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: McDonald, Matthew (CDS) Sent: Monday, September 8, 2025 12:59 PM To: Blackburn, Brad ; Blanchard, Frank A. ; Meyer, Matthew ; Steely, Sydney ; Welch, Marq ; Rivas, Jacqueline ; Pelican, Javonte Cc: Grubhub Status Subject: [Grubhub Status] FW: [Grubhub] Re: FW: The Internet is down Sam Houston State University CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu. Matthew McDonald | Food Service Director | Aramark Collegiate Hospitality Sam Houston State University, Lowman Student Center, 1802 Ave. I, Huntsville, TX 77340 P: 936.294.1931 M: 832.971.6917 Instagram: @SHSUHospitalityhttps://www.instagram.com/shsuhospitality/ Facebook: SHSU Hospitalityhttps://www.facebook.com/SHSUHospitality Aramark. All rights reserved. This communication, including attachments, is for the exclusive use of addressee as directed by Aramark and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies. PLEASE PRINT RESPONSIBLY From: Support Sent: Monday, September 8, 2025 12:56 PM To: McDonald, Matthew (CDS) Subject: [Grubhub] Re: FW: The Internet is down Sam Houston State University CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. ##- Please type your reply above this line -## Your request (304932350) has been solved. To reopen this request, reply to this email. Tegan Riley (Grubhub For Campus) Sep 8, 2025, 10:55 AM PDT There is a current outage with all Kiosks being offline. Our Engineering team is actively investigating it and will be reaching out with additional information once it has been resolved Best Regards, Tegan Riley Higher Ed Support, Sr. Tier 2 (888) 827-5055 onsitesupport@grubhub.commailto:onsitesupport@grubhub.com Thank you for contacting Grubhub for Campus Support. Click here for helpful walkthrough guides on troubleshooting: https://grubhubforcampusguides.zendesk.com/hc/en-us Matthew McDonald - Sam Houston State University Sep 8, 2025, 10:54 AM PDT Sam Houston State University grubhub servers are down Matthew McDonald | Food Service Director | Aramark Collegiate Hospitality Sam Houston State University, Lowman Student Center, 1802 Ave. I, Huntsville, TX 77340 P: 936.294.1931 M: 832.971.6917 Instagram: @SHSUHospitality (https://www.instagram.com/shsuhospitality/) Facebook: SHSU Hospitality (https://www.facebook.com/SHSUHospitality) Aramark. All rights reserved. This communication, including attachments, is for the exclusive use of addressee as directed by Aramark and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies. PLEASE PRINT RESPONSIBLY From: McDonald, Matthew (CDS) Sent: Monday, September 8, 2025 12:40 PM To: Grubhub Status mailto:grubhubstatus@shsu.edu> Cc: Blackburn, Brad mailto:Blackburn-Brad@Aramark.com>; Blanchard, Frank A. mailto:Blanchard-Frank@aramark.com>; Meyer, Matthew mailto:meyer-matthew1@aramark.com>; Steely, Sydney mailto:Steely-Sydney@aramark.com>; Brent mailto:BJC005@SHSU.EDU> Subject: The Internet is down The internet is down Matthew McDonald | Food Service Director | Aramark Collegiate Hospitality Sam Houston State University, Lowman Student Center,1802 Ave. I, Huntsville, TX 77340 P: 936.294.1931 M: 832.971.6917 Instagram: @SHSUHospitality (https://www.instagram.com/shsuhospitality/) Facebook: SHSU Hospitality (https://www.facebook.com/SHSUHospitality) Aramark. All rights reserved. This communication, including attachments, is for the exclusive use of addressee as directed by Aramark and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies. PLEASE PRINT RESPONSIBLY [69D7J7-770EV]