Satisfaction Survey

[MT-PRO Music Therapy List]

Hello Ellen!  
Victoria Storm here.  We did an overall satisfaction type survey a
few years ago with the parents/gaurdians of our clients, asking questions about
how their child/family member was able to take the information from our 
sessions and transfer them to real life situations, general satisfaction, and a 
rating of the relationship/connection as they perceived it between the therapist 
and client.  We felt we had provided them with some good  yet informal 
questions for which to respond.  What we received were a lot of glowing reports, 
but very few criticisms.  Now, I would like to believe that our services are so 
superb that we had 100% success and satisfaction, but of course 
the reality of the situation is that the people who were satisfied took the time to 
respond to the voluntary survey - others did not take the time.  We also found 
the information to lack any true reliability since it was not a full representation 
of our past clients as well.  I'd be happy to share with you what we used 
if it is of any use to you.
- Victoria Storm, MT-BC
 
-- MT-PRO Music Therapy List, mtpro@multipro.com on 06/22/1999 at 5:06:12 
PM


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