[Psychmasters] FW: Dialing Change Reminder

Reddoch, Rhonda RNR001 at SHSU.EDU
Fri Aug 12 11:56:34 CDT 2016

Just an FYI...I think everyone got this but just to double check!


Rhonda Reddoch
Assistant to the Chair
Psychology & Philosophy Department
College Trainer
College of Humanities and Social Sciences

936-294-2795 fax
rhondar at shsu.edu<mailto:rhondar at shsu.edu>

From: IT at Sam Service Desk [mailto:servicedesk at shsu.edu]
Sent: Thursday, August 11, 2016 5:55 PM
Subject: Dialing Change Reminder

Dialing Change Reminder

[SHSU Logo]<http://www.shsu.edu/>

IT at Sam

A coming change to off campus dialing was announced in June<http://www.shsu.edu/dept/it@sam/newsletter/june-2016/off-campus-dialing.html> and July<http://www.shsu.edu/dept/it%40sam/newsletter/june-2016/off-campus-dialing.html>. As a reminder, this change will take effect on Monday, August 15. Historically when placing an off campus call you would dial 9-###-#### or 9-1-###-###-#### to place your call. On August 15, you will replace 9 with 8.

What You Need to Know

  *   Dialing 911 will continue to work after this change is made.
  *   Off-campus dialing will be unavailable from 10 pm on Sunday, August 14 until 3am on Monday, August 15.
  *   You will receive a recorded message reminding you to use 8 if you accidentally dial 9.
  *   This change applies to both local and long distance calls off-campus.

This change is in collaboration with local law enforcement to reduce the number of accidental calls into the 911 call center. During accidental calls, most callers simply hang up when the error is realized. This requires 911 operators to follow up by phone, or sometimes dispatch emergency responders. These practices are consistent with 911 laws that require verifiable contact and confirmation that the caller is okay allowing the 911 call center to disregard the call.

If you have any questions or concerns, please contact the IT at Sam Service Desk at servicedesk at shsu.edu<mailto:servicedesk at shsu.edu> or x4-4357.

Thank you,

IT at Sam Service Desk
Academic Building I, Room 145
Sam Houston State University
ServiceDesk at shsu.edu<mailto:ServiceDesk at shsu.edu>
[IT at Sam logo]

Sam Houston State University<http://www.shsu.edu>
[Member the Texas State University System]<http://www.tsus.edu>

This message has been approved by the Vice President of IT for distribution to all faculty and staff.

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