Matt, can you send over the Blue tags of the devices that aren't connecting so we can check them on the backend?
Rachel Shorter
Desktop Support Manager
Staff Senate Representative
Strategic Enrollment & Innovation – Information Technology
Academic Building I, Rm 129
Huntsville Campus
1803 Avenue I
rachel.shorter@shsu.edumailto:rachel.shorter@shsu.edu
(936) 294-3463
shsu.edu
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________________________________
From: Campbell, Brent
Sent: Wednesday, August 13, 2025 4:33 PM
To: McDonald, Matthew (CDS) ; Showalter II, Stephen ; kperaza@grubhub.com ; Grubhub Status
Cc: Meyer, Matthew ; Blackburn, Brad ; Taylor, Matthew ; Shorter, Rachel
Subject: Re: SHSU "Card Server Down" Notification Email Update
Looping in Rachel too in case anything is needed from her team.
BRENT CAMPBELL
SR ERP ANALYST II
IT-Enterprise Services : Custom Software
Remote
brent.campbell@shsu.edumailto:email@shsu.edu
(936) 294-3951
shsu.edu
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________________________________
From: McDonald, Matthew (CDS)
Sent: Wednesday, August 13, 2025 4:32 PM
To: Showalter II, Stephen ; kperaza@grubhub.com ; Campbell, Brent ; Grubhub Status
Cc: Meyer, Matthew ; Blackburn, Brad ; Taylor, Matthew
Subject: RE: SHSU "Card Server Down" Notification Email Update
CAUTION:The sender of this email is not from SHSU.
Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu.
Hello,
Today we had all GrubHub peripherals installed. The expo 1, drinks, frys & the 4 relocated kiosks are not connecting to the network. Is anyone around to assist?
Matthew McDonald | Food Service Director | Aramark Collegiate Hospitality
Sam Houston State University, Lowman Student Center, 1802 Ave. I, Huntsville, TX 77340
P: 936.294.1931 M: 832.971.6917
Instagram: @SHSUHospitalityhttps://www.instagram.com/shsuhospitality/ Facebook: SHSU Hospitalityhttps://www.facebook.com/SHSUHospitality
Aramark. All rights reserved. This communication, including attachments, is for the exclusive use of addressee as directed by Aramark and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies.
PLEASE PRINT RESPONSIBLY
From: Showalter II, Stephen
Sent: Friday, June 13, 2025 11:35 AM
To: kperaza@grubhub.com; McDonald, Matthew (CDS) ; Campbell, Brent
Subject: SHSU "Card Server Down" Notification Email Update
CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe.
Hi Kevin,
Going forward, we need service related issue emails such as the "Card Server Down" emails we receive to go to grubhubstatus@shsu.edumailto:grubhubstatus@shsu.edu. This address will deliver the notifications to several people on our end automatically.
Thanks,
STEPHEN SHOWALTER II
ERP ANALYST III
IT-Enterprise Services : Custom Software
Remote
showalter@shsu.edumailto:showalter@shsu.edu
(936) 294-3267
shsu.edu
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