Re: SHSU "Card Server Down" Notification Email Update

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FNCE 2025 Attendees Email List

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FNCE 2025 Attendees Email List

McDonald, Matthew (CDS)

13 Aug 2025 13 Aug '25

4:32 p.m.

CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu. Hello, Today we had all GrubHub peripherals installed. The expo 1, drinks, frys & the 4 relocated kiosks are not connecting to the network. Is anyone around to assist? Matthew McDonald | Food Service Director | Aramark Collegiate Hospitality Sam Houston State University, Lowman Student Center, 1802 Ave. I, Huntsville, TX 77340x-apple-data-detectors://0/0 P: 936.294.1931 M: 832.971.6917 Instagram: @SHSUHospitalityhttps://www.instagram.com/shsuhospitality/ Facebook: SHSU Hospitalityhttps://www.facebook.com/SHSUHospitality Aramark. All rights reserved. This communication, including attachments, is for the exclusive use of addressee as directed by Aramark and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies. PLEASE PRINT RESPONSIBLY From: Showalter II, Stephen Sent: Friday, June 13, 2025 11:35 AM To: kperaza@grubhub.com; McDonald, Matthew (CDS) ; Campbell, Brent Subject: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hi Kevin, Going forward, we need service related issue emails such as the "Card Server Down" emails we receive to go to grubhubstatus@shsu.edumailto:grubhubstatus@shsu.edu. This address will deliver the notifications to several people on our end automatically. Thanks, STEPHEN SHOWALTER II ERP ANALYST III IT-Enterprise Services : Custom Software Remote showalter@shsu.edumailto:showalter@shsu.edu (936) 294-3267 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...]

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Campbell, Brent

13 Aug 13 Aug

4:33 p.m.

New subject: SHSU "Card Server Down" Notification Email Update

Looping in Rachel too in case anything is needed from her team. BRENT CAMPBELL SR ERP ANALYST II IT-Enterprise Services : Custom Software Remote brent.campbell@shsu.edumailto:email@shsu.edu (936) 294-3951 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: McDonald, Matthew (CDS) Sent: Wednesday, August 13, 2025 4:32 PM To: Showalter II, Stephen ; kperaza@grubhub.com ; Campbell, Brent ; Grubhub Status Cc: Meyer, Matthew ; Blackburn, Brad ; Taylor, Matthew Subject: RE: SHSU "Card Server Down" Notification Email Update CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu. Hello, Today we had all GrubHub peripherals installed. The expo 1, drinks, frys & the 4 relocated kiosks are not connecting to the network. Is anyone around to assist? Matthew McDonald | Food Service Director | Aramark Collegiate Hospitality Sam Houston State University, Lowman Student Center, 1802 Ave. I, Huntsville, TX 77340 P: 936.294.1931 M: 832.971.6917 Instagram: @SHSUHospitalityhttps://www.instagram.com/shsuhospitality/ Facebook: SHSU Hospitalityhttps://www.facebook.com/SHSUHospitality Aramark. All rights reserved. This communication, including attachments, is for the exclusive use of addressee as directed by Aramark and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies. PLEASE PRINT RESPONSIBLY From: Showalter II, Stephen Sent: Friday, June 13, 2025 11:35 AM To: kperaza@grubhub.com; McDonald, Matthew (CDS) ; Campbell, Brent Subject: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hi Kevin, Going forward, we need service related issue emails such as the "Card Server Down" emails we receive to go to grubhubstatus@shsu.edumailto:grubhubstatus@shsu.edu. This address will deliver the notifications to several people on our end automatically. Thanks, STEPHEN SHOWALTER II ERP ANALYST III IT-Enterprise Services : Custom Software Remote showalter@shsu.edumailto:showalter@shsu.edu (936) 294-3267 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...]

Shorter, Rachel

4:37 p.m.

New subject: SHSU "Card Server Down" Notification Email Update

Matt, can you send over the Blue tags of the devices that aren't connecting so we can check them on the backend? Rachel Shorter Desktop Support Manager Staff Senate Representative Strategic Enrollment & Innovation – Information Technology Academic Building I, Rm 129 Huntsville Campus 1803 Avenue I rachel.shorter@shsu.edumailto:rachel.shorter@shsu.edu (936) 294-3463 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: Campbell, Brent Sent: Wednesday, August 13, 2025 4:33 PM To: McDonald, Matthew (CDS) ; Showalter II, Stephen ; kperaza@grubhub.com ; Grubhub Status Cc: Meyer, Matthew ; Blackburn, Brad ; Taylor, Matthew ; Shorter, Rachel Subject: Re: SHSU "Card Server Down" Notification Email Update Looping in Rachel too in case anything is needed from her team. BRENT CAMPBELL SR ERP ANALYST II IT-Enterprise Services : Custom Software Remote brent.campbell@shsu.edumailto:email@shsu.edu (936) 294-3951 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: McDonald, Matthew (CDS) Sent: Wednesday, August 13, 2025 4:32 PM To: Showalter II, Stephen ; kperaza@grubhub.com ; Campbell, Brent ; Grubhub Status Cc: Meyer, Matthew ; Blackburn, Brad ; Taylor, Matthew Subject: RE: SHSU "Card Server Down" Notification Email Update CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu. Hello, Today we had all GrubHub peripherals installed. The expo 1, drinks, frys & the 4 relocated kiosks are not connecting to the network. Is anyone around to assist? Matthew McDonald | Food Service Director | Aramark Collegiate Hospitality Sam Houston State University, Lowman Student Center, 1802 Ave. I, Huntsville, TX 77340 P: 936.294.1931 M: 832.971.6917 Instagram: @SHSUHospitalityhttps://www.instagram.com/shsuhospitality/ Facebook: SHSU Hospitalityhttps://www.facebook.com/SHSUHospitality Aramark. All rights reserved. This communication, including attachments, is for the exclusive use of addressee as directed by Aramark and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies. PLEASE PRINT RESPONSIBLY From: Showalter II, Stephen Sent: Friday, June 13, 2025 11:35 AM To: kperaza@grubhub.com; McDonald, Matthew (CDS) ; Campbell, Brent Subject: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hi Kevin, Going forward, we need service related issue emails such as the "Card Server Down" emails we receive to go to grubhubstatus@shsu.edumailto:grubhubstatus@shsu.edu. This address will deliver the notifications to several people on our end automatically. Thanks, STEPHEN SHOWALTER II ERP ANALYST III IT-Enterprise Services : Custom Software Remote showalter@shsu.edumailto:showalter@shsu.edu (936) 294-3267 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...]

Meyer, Matthew

4:50 p.m.

New subject: SHSU "Card Server Down" Notification Email Update

CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu. It's looking like majority of the devices do not have blue tags. If it helps I can tell you which ports they are plugged into. 132A-A1 132A-B1 132A-C1 132A-D1 102F-A7 102F-A8 102G-A3 102G-A4 130-C5 Sent via the Samsung Galaxy S23 Ultra 5G, an AT&T 5G smartphone -------- Original message -------- From: "Shorter, Rachel" Date: 8/13/25 4:38 PM (GMT-06:00) To: "Campbell, Brent" , "McDonald, Matthew (CDS)" , "Showalter II, Stephen" , kperaza@grubhub.com, Grubhub Status Cc: "Meyer, Matthew" , "Blackburn, Brad" , "Taylor, Matthew" Subject: Re: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Matt, can you send over the Blue tags of the devices that aren't connecting so we can check them on the backend? Rachel Shorter Desktop Support Manager Staff Senate Representative Strategic Enrollment & Innovation – Information Technology Academic Building I, Rm 129 Huntsville Campus 1803 Avenue I rachel.shorter@shsu.edumailto:rachel.shorter@shsu.edu (936) 294-3463 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: Campbell, Brent Sent: Wednesday, August 13, 2025 4:33 PM To: McDonald, Matthew (CDS) ; Showalter II, Stephen ; kperaza@grubhub.com ; Grubhub Status Cc: Meyer, Matthew ; Blackburn, Brad ; Taylor, Matthew ; Shorter, Rachel Subject: Re: SHSU "Card Server Down" Notification Email Update Looping in Rachel too in case anything is needed from her team. BRENT CAMPBELL SR ERP ANALYST II IT-Enterprise Services : Custom Software Remote brent.campbell@shsu.edumailto:email@shsu.edu (936) 294-3951 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: McDonald, Matthew (CDS) Sent: Wednesday, August 13, 2025 4:32 PM To: Showalter II, Stephen ; kperaza@grubhub.com ; Campbell, Brent ; Grubhub Status Cc: Meyer, Matthew ; Blackburn, Brad ; Taylor, Matthew Subject: RE: SHSU "Card Server Down" Notification Email Update CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu. Hello, Today we had all GrubHub peripherals installed. The expo 1, drinks, frys & the 4 relocated kiosks are not connecting to the network. Is anyone around to assist? Matthew McDonald | Food Service Director | Aramark Collegiate Hospitality Sam Houston State University, Lowman Student Center, 1802 Ave. I, Huntsville, TX 77340 P: 936.294.1931 M: 832.971.6917 Instagram: @SHSUHospitalityhttps://www.instagram.com/shsuhospitality/ Facebook: SHSU Hospitalityhttps://www.facebook.com/SHSUHospitality Aramark. All rights reserved. This communication, including attachments, is for the exclusive use of addressee as directed by Aramark and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies. PLEASE PRINT RESPONSIBLY From: Showalter II, Stephen Sent: Friday, June 13, 2025 11:35 AM To: kperaza@grubhub.com; McDonald, Matthew (CDS) ; Campbell, Brent Subject: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hi Kevin, Going forward, we need service related issue emails such as the "Card Server Down" emails we receive to go to grubhubstatus@shsu.edumailto:grubhubstatus@shsu.edu. This address will deliver the notifications to several people on our end automatically. Thanks, STEPHEN SHOWALTER II ERP ANALYST III IT-Enterprise Services : Custom Software Remote showalter@shsu.edumailto:showalter@shsu.edu (936) 294-3267 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...]

Shorter, Rachel

5:02 p.m.

New subject: SHSU "Card Server Down" Notification Email Update

Thanks. Can I have a technician meet up with you in the morning to look into the issue? Rachel Shorter Desktop Support Manager Staff Senate Representative Strategic Enrollment & Innovation – Information Technology Academic Building I, Rm 129 Huntsville Campus 1803 Avenue I rachel.shorter@shsu.edumailto:rachel.shorter@shsu.edu (936) 294-3463 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: Meyer, Matthew Sent: Wednesday, August 13, 2025 4:50 PM To: Shorter, Rachel ; Campbell, Brent ; McDonald, Matthew (CDS) ; Showalter II, Stephen ; kperaza@grubhub.com ; Grubhub Status Cc: Blackburn, Brad ; Taylor, Matthew Subject: RE: SHSU "Card Server Down" Notification Email Update CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu. It's looking like majority of the devices do not have blue tags. If it helps I can tell you which ports they are plugged into. 132A-A1 132A-B1 132A-C1 132A-D1 102F-A7 102F-A8 102G-A3 102G-A4 130-C5 Sent via the Samsung Galaxy S23 Ultra 5G, an AT&T 5G smartphone -------- Original message -------- From: "Shorter, Rachel" Date: 8/13/25 4:38 PM (GMT-06:00) To: "Campbell, Brent" , "McDonald, Matthew (CDS)" , "Showalter II, Stephen" , kperaza@grubhub.com, Grubhub Status Cc: "Meyer, Matthew" , "Blackburn, Brad" , "Taylor, Matthew" Subject: Re: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Matt, can you send over the Blue tags of the devices that aren't connecting so we can check them on the backend? Rachel Shorter Desktop Support Manager Staff Senate Representative Strategic Enrollment & Innovation – Information Technology Academic Building I, Rm 129 Huntsville Campus 1803 Avenue I rachel.shorter@shsu.edumailto:rachel.shorter@shsu.edu (936) 294-3463 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: Campbell, Brent Sent: Wednesday, August 13, 2025 4:33 PM To: McDonald, Matthew (CDS) ; Showalter II, Stephen ; kperaza@grubhub.com ; Grubhub Status Cc: Meyer, Matthew ; Blackburn, Brad ; Taylor, Matthew ; Shorter, Rachel Subject: Re: SHSU "Card Server Down" Notification Email Update Looping in Rachel too in case anything is needed from her team. BRENT CAMPBELL SR ERP ANALYST II IT-Enterprise Services : Custom Software Remote brent.campbell@shsu.edumailto:email@shsu.edu (936) 294-3951 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: McDonald, Matthew (CDS) Sent: Wednesday, August 13, 2025 4:32 PM To: Showalter II, Stephen ; kperaza@grubhub.com ; Campbell, Brent ; Grubhub Status Cc: Meyer, Matthew ; Blackburn, Brad ; Taylor, Matthew Subject: RE: SHSU "Card Server Down" Notification Email Update CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu. Hello, Today we had all GrubHub peripherals installed. The expo 1, drinks, frys & the 4 relocated kiosks are not connecting to the network. Is anyone around to assist? Matthew McDonald | Food Service Director | Aramark Collegiate Hospitality Sam Houston State University, Lowman Student Center, 1802 Ave. I, Huntsville, TX 77340 P: 936.294.1931 M: 832.971.6917 Instagram: @SHSUHospitalityhttps://www.instagram.com/shsuhospitality/ Facebook: SHSU Hospitalityhttps://www.facebook.com/SHSUHospitality Aramark. All rights reserved. This communication, including attachments, is for the exclusive use of addressee as directed by Aramark and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies. PLEASE PRINT RESPONSIBLY From: Showalter II, Stephen Sent: Friday, June 13, 2025 11:35 AM To: kperaza@grubhub.com; McDonald, Matthew (CDS) ; Campbell, Brent Subject: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hi Kevin, Going forward, we need service related issue emails such as the "Card Server Down" emails we receive to go to grubhubstatus@shsu.edumailto:grubhubstatus@shsu.edu. This address will deliver the notifications to several people on our end automatically. Thanks, STEPHEN SHOWALTER II ERP ANALYST III IT-Enterprise Services : Custom Software Remote showalter@shsu.edumailto:showalter@shsu.edu (936) 294-3267 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...]

Meyer, Matthew

5:03 p.m.

New subject: SHSU "Card Server Down" Notification Email Update

CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu. That will work, just let us know when. Thank you! Sent via the Samsung Galaxy S23 Ultra 5G, an AT&T 5G smartphone -------- Original message -------- From: "Shorter, Rachel" Date: 8/13/25 5:02 PM (GMT-06:00) To: "Meyer, Matthew" , "Campbell, Brent" , "McDonald, Matthew (CDS)" , "Showalter II, Stephen" , kperaza@grubhub.com, Grubhub Status Cc: "Blackburn, Brad" , "Taylor, Matthew" Subject: Re: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Thanks. Can I have a technician meet up with you in the morning to look into the issue? Rachel Shorter Desktop Support Manager Staff Senate Representative Strategic Enrollment & Innovation – Information Technology Academic Building I, Rm 129 Huntsville Campus 1803 Avenue I rachel.shorter@shsu.edumailto:rachel.shorter@shsu.edu (936) 294-3463 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: Meyer, Matthew Sent: Wednesday, August 13, 2025 4:50 PM To: Shorter, Rachel ; Campbell, Brent ; McDonald, Matthew (CDS) ; Showalter II, Stephen ; kperaza@grubhub.com ; Grubhub Status Cc: Blackburn, Brad ; Taylor, Matthew Subject: RE: SHSU "Card Server Down" Notification Email Update CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu. It's looking like majority of the devices do not have blue tags. If it helps I can tell you which ports they are plugged into. 132A-A1 132A-B1 132A-C1 132A-D1 102F-A7 102F-A8 102G-A3 102G-A4 130-C5 Sent via the Samsung Galaxy S23 Ultra 5G, an AT&T 5G smartphone -------- Original message -------- From: "Shorter, Rachel" Date: 8/13/25 4:38 PM (GMT-06:00) To: "Campbell, Brent" , "McDonald, Matthew (CDS)" , "Showalter II, Stephen" , kperaza@grubhub.com, Grubhub Status Cc: "Meyer, Matthew" , "Blackburn, Brad" , "Taylor, Matthew" Subject: Re: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Matt, can you send over the Blue tags of the devices that aren't connecting so we can check them on the backend? Rachel Shorter Desktop Support Manager Staff Senate Representative Strategic Enrollment & Innovation – Information Technology Academic Building I, Rm 129 Huntsville Campus 1803 Avenue I rachel.shorter@shsu.edumailto:rachel.shorter@shsu.edu (936) 294-3463 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: Campbell, Brent Sent: Wednesday, August 13, 2025 4:33 PM To: McDonald, Matthew (CDS) ; Showalter II, Stephen ; kperaza@grubhub.com ; Grubhub Status Cc: Meyer, Matthew ; Blackburn, Brad ; Taylor, Matthew ; Shorter, Rachel Subject: Re: SHSU "Card Server Down" Notification Email Update Looping in Rachel too in case anything is needed from her team. BRENT CAMPBELL SR ERP ANALYST II IT-Enterprise Services : Custom Software Remote brent.campbell@shsu.edumailto:email@shsu.edu (936) 294-3951 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: McDonald, Matthew (CDS) Sent: Wednesday, August 13, 2025 4:32 PM To: Showalter II, Stephen ; kperaza@grubhub.com ; Campbell, Brent ; Grubhub Status Cc: Meyer, Matthew ; Blackburn, Brad ; Taylor, Matthew Subject: RE: SHSU "Card Server Down" Notification Email Update CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu. Hello, Today we had all GrubHub peripherals installed. The expo 1, drinks, frys & the 4 relocated kiosks are not connecting to the network. Is anyone around to assist? Matthew McDonald | Food Service Director | Aramark Collegiate Hospitality Sam Houston State University, Lowman Student Center, 1802 Ave. I, Huntsville, TX 77340 P: 936.294.1931 M: 832.971.6917 Instagram: @SHSUHospitalityhttps://www.instagram.com/shsuhospitality/ Facebook: SHSU Hospitalityhttps://www.facebook.com/SHSUHospitality Aramark. All rights reserved. This communication, including attachments, is for the exclusive use of addressee as directed by Aramark and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies. PLEASE PRINT RESPONSIBLY From: Showalter II, Stephen Sent: Friday, June 13, 2025 11:35 AM To: kperaza@grubhub.com; McDonald, Matthew (CDS) ; Campbell, Brent Subject: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hi Kevin, Going forward, we need service related issue emails such as the "Card Server Down" emails we receive to go to grubhubstatus@shsu.edumailto:grubhubstatus@shsu.edu. This address will deliver the notifications to several people on our end automatically. Thanks, STEPHEN SHOWALTER II ERP ANALYST III IT-Enterprise Services : Custom Software Remote showalter@shsu.edumailto:showalter@shsu.edu (936) 294-3267 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...]

Shorter, Rachel

14 Aug 14 Aug

9:51 a.m.

New subject: SHSU "Card Server Down" Notification Email Update

Good morning, I had a technician stop by this morning and it seems the data lines need to be activated. I've created Katalyst ticket 662771 to have the lines activated. Once lines are activated, please reboot kiosks and see if they connect. Thanks, Rachel Shorter Desktop Support Manager Staff Senate Representative Strategic Enrollment & Innovation – Information Technology Academic Building I, Rm 129 Huntsville Campus 1803 Avenue I rachel.shorter@shsu.edumailto:rachel.shorter@shsu.edu (936) 294-3463 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: Meyer, Matthew Sent: Wednesday, August 13, 2025 5:03 PM To: Shorter, Rachel ; Campbell, Brent ; McDonald, Matthew (CDS) ; Showalter II, Stephen ; kperaza@grubhub.com ; Grubhub Status Cc: Blackburn, Brad ; Taylor, Matthew Subject: RE: SHSU "Card Server Down" Notification Email Update CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu. That will work, just let us know when. Thank you! Sent via the Samsung Galaxy S23 Ultra 5G, an AT&T 5G smartphone -------- Original message -------- From: "Shorter, Rachel" Date: 8/13/25 5:02 PM (GMT-06:00) To: "Meyer, Matthew" , "Campbell, Brent" , "McDonald, Matthew (CDS)" , "Showalter II, Stephen" , kperaza@grubhub.com, Grubhub Status Cc: "Blackburn, Brad" , "Taylor, Matthew" Subject: Re: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Thanks. Can I have a technician meet up with you in the morning to look into the issue? Rachel Shorter Desktop Support Manager Staff Senate Representative Strategic Enrollment & Innovation – Information Technology Academic Building I, Rm 129 Huntsville Campus 1803 Avenue I rachel.shorter@shsu.edumailto:rachel.shorter@shsu.edu (936) 294-3463 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: Meyer, Matthew Sent: Wednesday, August 13, 2025 4:50 PM To: Shorter, Rachel ; Campbell, Brent ; McDonald, Matthew (CDS) ; Showalter II, Stephen ; kperaza@grubhub.com ; Grubhub Status Cc: Blackburn, Brad ; Taylor, Matthew Subject: RE: SHSU "Card Server Down" Notification Email Update CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu. It's looking like majority of the devices do not have blue tags. If it helps I can tell you which ports they are plugged into. 132A-A1 132A-B1 132A-C1 132A-D1 102F-A7 102F-A8 102G-A3 102G-A4 130-C5 Sent via the Samsung Galaxy S23 Ultra 5G, an AT&T 5G smartphone -------- Original message -------- From: "Shorter, Rachel" Date: 8/13/25 4:38 PM (GMT-06:00) To: "Campbell, Brent" , "McDonald, Matthew (CDS)" , "Showalter II, Stephen" , kperaza@grubhub.com, Grubhub Status Cc: "Meyer, Matthew" , "Blackburn, Brad" , "Taylor, Matthew" Subject: Re: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Matt, can you send over the Blue tags of the devices that aren't connecting so we can check them on the backend? Rachel Shorter Desktop Support Manager Staff Senate Representative Strategic Enrollment & Innovation – Information Technology Academic Building I, Rm 129 Huntsville Campus 1803 Avenue I rachel.shorter@shsu.edumailto:rachel.shorter@shsu.edu (936) 294-3463 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: Campbell, Brent Sent: Wednesday, August 13, 2025 4:33 PM To: McDonald, Matthew (CDS) ; Showalter II, Stephen ; kperaza@grubhub.com ; Grubhub Status Cc: Meyer, Matthew ; Blackburn, Brad ; Taylor, Matthew ; Shorter, Rachel Subject: Re: SHSU "Card Server Down" Notification Email Update Looping in Rachel too in case anything is needed from her team. BRENT CAMPBELL SR ERP ANALYST II IT-Enterprise Services : Custom Software Remote brent.campbell@shsu.edumailto:email@shsu.edu (936) 294-3951 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: McDonald, Matthew (CDS) Sent: Wednesday, August 13, 2025 4:32 PM To: Showalter II, Stephen ; kperaza@grubhub.com ; Campbell, Brent ; Grubhub Status Cc: Meyer, Matthew ; Blackburn, Brad ; Taylor, Matthew Subject: RE: SHSU "Card Server Down" Notification Email Update CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu. Hello, Today we had all GrubHub peripherals installed. The expo 1, drinks, frys & the 4 relocated kiosks are not connecting to the network. Is anyone around to assist? Matthew McDonald | Food Service Director | Aramark Collegiate Hospitality Sam Houston State University, Lowman Student Center, 1802 Ave. I, Huntsville, TX 77340 P: 936.294.1931 M: 832.971.6917 Instagram: @SHSUHospitalityhttps://www.instagram.com/shsuhospitality/ Facebook: SHSU Hospitalityhttps://www.facebook.com/SHSUHospitality Aramark. All rights reserved. This communication, including attachments, is for the exclusive use of addressee as directed by Aramark and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies. PLEASE PRINT RESPONSIBLY From: Showalter II, Stephen Sent: Friday, June 13, 2025 11:35 AM To: kperaza@grubhub.com; McDonald, Matthew (CDS) ; Campbell, Brent Subject: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hi Kevin, Going forward, we need service related issue emails such as the "Card Server Down" emails we receive to go to grubhubstatus@shsu.edumailto:grubhubstatus@shsu.edu. This address will deliver the notifications to several people on our end automatically. Thanks, STEPHEN SHOWALTER II ERP ANALYST III IT-Enterprise Services : Custom Software Remote showalter@shsu.edumailto:showalter@shsu.edu (936) 294-3267 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...]

Shorter, Rachel

2:20 p.m.

New subject: SHSU "Card Server Down" Notification Email Update

Just checking in. Are all the kiosks connected now? Rachel Shorter Desktop Support Manager Staff Senate Representative Strategic Enrollment & Innovation – Information Technology Academic Building I, Rm 129 Huntsville Campus 1803 Avenue I rachel.shorter@shsu.edumailto:rachel.shorter@shsu.edu (936) 294-3463 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: Shorter, Rachel Sent: Thursday, August 14, 2025 9:51 AM To: Meyer, Matthew ; Campbell, Brent ; McDonald, Matthew (CDS) ; Showalter II, Stephen ; kperaza@grubhub.com ; Grubhub Status Cc: Blackburn, Brad ; Taylor, Matthew Subject: Re: SHSU "Card Server Down" Notification Email Update Good morning, I had a technician stop by this morning and it seems the data lines need to be activated. I've created Katalyst ticket 662771 to have the lines activated. Once lines are activated, please reboot kiosks and see if they connect. Thanks, Rachel Shorter Desktop Support Manager Staff Senate Representative Strategic Enrollment & Innovation – Information Technology Academic Building I, Rm 129 Huntsville Campus 1803 Avenue I rachel.shorter@shsu.edumailto:rachel.shorter@shsu.edu (936) 294-3463 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: Meyer, Matthew Sent: Wednesday, August 13, 2025 5:03 PM To: Shorter, Rachel ; Campbell, Brent ; McDonald, Matthew (CDS) ; Showalter II, Stephen ; kperaza@grubhub.com ; Grubhub Status Cc: Blackburn, Brad ; Taylor, Matthew Subject: RE: SHSU "Card Server Down" Notification Email Update CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu. That will work, just let us know when. Thank you! Sent via the Samsung Galaxy S23 Ultra 5G, an AT&T 5G smartphone -------- Original message -------- From: "Shorter, Rachel" Date: 8/13/25 5:02 PM (GMT-06:00) To: "Meyer, Matthew" , "Campbell, Brent" , "McDonald, Matthew (CDS)" , "Showalter II, Stephen" , kperaza@grubhub.com, Grubhub Status Cc: "Blackburn, Brad" , "Taylor, Matthew" Subject: Re: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Thanks. Can I have a technician meet up with you in the morning to look into the issue? Rachel Shorter Desktop Support Manager Staff Senate Representative Strategic Enrollment & Innovation – Information Technology Academic Building I, Rm 129 Huntsville Campus 1803 Avenue I rachel.shorter@shsu.edumailto:rachel.shorter@shsu.edu (936) 294-3463 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: Meyer, Matthew Sent: Wednesday, August 13, 2025 4:50 PM To: Shorter, Rachel ; Campbell, Brent ; McDonald, Matthew (CDS) ; Showalter II, Stephen ; kperaza@grubhub.com ; Grubhub Status Cc: Blackburn, Brad ; Taylor, Matthew Subject: RE: SHSU "Card Server Down" Notification Email Update CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu. It's looking like majority of the devices do not have blue tags. If it helps I can tell you which ports they are plugged into. 132A-A1 132A-B1 132A-C1 132A-D1 102F-A7 102F-A8 102G-A3 102G-A4 130-C5 Sent via the Samsung Galaxy S23 Ultra 5G, an AT&T 5G smartphone -------- Original message -------- From: "Shorter, Rachel" Date: 8/13/25 4:38 PM (GMT-06:00) To: "Campbell, Brent" , "McDonald, Matthew (CDS)" , "Showalter II, Stephen" , kperaza@grubhub.com, Grubhub Status Cc: "Meyer, Matthew" , "Blackburn, Brad" , "Taylor, Matthew" Subject: Re: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Matt, can you send over the Blue tags of the devices that aren't connecting so we can check them on the backend? Rachel Shorter Desktop Support Manager Staff Senate Representative Strategic Enrollment & Innovation – Information Technology Academic Building I, Rm 129 Huntsville Campus 1803 Avenue I rachel.shorter@shsu.edumailto:rachel.shorter@shsu.edu (936) 294-3463 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: Campbell, Brent Sent: Wednesday, August 13, 2025 4:33 PM To: McDonald, Matthew (CDS) ; Showalter II, Stephen ; kperaza@grubhub.com ; Grubhub Status Cc: Meyer, Matthew ; Blackburn, Brad ; Taylor, Matthew ; Shorter, Rachel Subject: Re: SHSU "Card Server Down" Notification Email Update Looping in Rachel too in case anything is needed from her team. BRENT CAMPBELL SR ERP ANALYST II IT-Enterprise Services : Custom Software Remote brent.campbell@shsu.edumailto:email@shsu.edu (936) 294-3951 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: McDonald, Matthew (CDS) Sent: Wednesday, August 13, 2025 4:32 PM To: Showalter II, Stephen ; kperaza@grubhub.com ; Campbell, Brent ; Grubhub Status Cc: Meyer, Matthew ; Blackburn, Brad ; Taylor, Matthew Subject: RE: SHSU "Card Server Down" Notification Email Update CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu. Hello, Today we had all GrubHub peripherals installed. The expo 1, drinks, frys & the 4 relocated kiosks are not connecting to the network. Is anyone around to assist? Matthew McDonald | Food Service Director | Aramark Collegiate Hospitality Sam Houston State University, Lowman Student Center, 1802 Ave. I, Huntsville, TX 77340 P: 936.294.1931 M: 832.971.6917 Instagram: @SHSUHospitalityhttps://www.instagram.com/shsuhospitality/ Facebook: SHSU Hospitalityhttps://www.facebook.com/SHSUHospitality Aramark. All rights reserved. This communication, including attachments, is for the exclusive use of addressee as directed by Aramark and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies. PLEASE PRINT RESPONSIBLY From: Showalter II, Stephen Sent: Friday, June 13, 2025 11:35 AM To: kperaza@grubhub.com; McDonald, Matthew (CDS) ; Campbell, Brent Subject: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hi Kevin, Going forward, we need service related issue emails such as the "Card Server Down" emails we receive to go to grubhubstatus@shsu.edumailto:grubhubstatus@shsu.edu. This address will deliver the notifications to several people on our end automatically. Thanks, STEPHEN SHOWALTER II ERP ANALYST III IT-Enterprise Services : Custom Software Remote showalter@shsu.edumailto:showalter@shsu.edu (936) 294-3267 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...]

McDonald, Matthew (CDS)

2:22 p.m.

New subject: SHSU "Card Server Down" Notification Email Update

CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edu. Kiosks are connected now, still trouble shooting the others, new KDS for Frys, New KDS for Drinks and sticky printer, New Sticky printer for Shakes, Existing Expo 1 Matthew McDonald | Food Service Director | Aramark Collegiate Hospitality Sam Houston State University, Lowman Student Center, 1802 Ave. I, Huntsville, TX 77340x-apple-data-detectors://0/0 P: 936.294.1931 M: 832.971.6917 Instagram: @SHSUHospitalityhttps://www.instagram.com/shsuhospitality/ Facebook: SHSU Hospitalityhttps://www.facebook.com/SHSUHospitality Aramark. All rights reserved. This communication, including attachments, is for the exclusive use of addressee as directed by Aramark and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies. PLEASE PRINT RESPONSIBLY From: Shorter, Rachel Sent: Thursday, August 14, 2025 2:21 PM To: Meyer, Matthew ; Campbell, Brent ; McDonald, Matthew (CDS) ; Showalter II, Stephen ; kperaza@grubhub.com; Grubhub Status Cc: Blackburn, Brad ; Taylor, Matthew Subject: [Grubhub Status] Re: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Just checking in. Are all the kiosks connected now? Rachel Shorter Desktop Support Manager Staff Senate Representative Strategic Enrollment & Innovation - Information Technology Academic Building I, Rm 129 Huntsville Campus 1803 Avenue I rachel.shorter@shsu.edumailto:rachel.shorter@shsu.edu (936) 294-3463 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: Shorter, Rachel mailto:rxs049@SHSU.EDU> Sent: Thursday, August 14, 2025 9:51 AM To: Meyer, Matthew mailto:meyer-matthew1@aramark.com>; Campbell, Brent mailto:brent.campbell@shsu.edu>; McDonald, Matthew (CDS) mailto:McDonald-Matthew2@aramark.com>; Showalter II, Stephen mailto:showalter@shsu.edu>; kperaza@grubhub.commailto:kperaza@grubhub.com mailto:kperaza@grubhub.com>; Grubhub Status mailto:grubhubstatus@shsu.edu> Cc: Blackburn, Brad mailto:Blackburn-Brad@Aramark.com>; Taylor, Matthew mailto:matthew.taylor@shsu.edu> Subject: Re: SHSU "Card Server Down" Notification Email Update Good morning, I had a technician stop by this morning and it seems the data lines need to be activated. I've created Katalyst ticket 662771 to have the lines activated. Once lines are activated, please reboot kiosks and see if they connect. Thanks, Rachel Shorter Desktop Support Manager Staff Senate Representative Strategic Enrollment & Innovation - Information Technology Academic Building I, Rm 129 Huntsville Campus 1803 Avenue I rachel.shorter@shsu.edumailto:rachel.shorter@shsu.edu (936) 294-3463 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: Meyer, Matthew mailto:meyer-matthew1@aramark.com> Sent: Wednesday, August 13, 2025 5:03 PM To: Shorter, Rachel mailto:rxs049@SHSU.EDU>; Campbell, Brent mailto:brent.campbell@shsu.edu>; McDonald, Matthew (CDS) mailto:McDonald-Matthew2@aramark.com>; Showalter II, Stephen mailto:showalter@shsu.edu>; kperaza@grubhub.commailto:kperaza@grubhub.com mailto:kperaza@grubhub.com>; Grubhub Status mailto:grubhubstatus@shsu.edu> Cc: Blackburn, Brad mailto:Blackburn-Brad@Aramark.com>; Taylor, Matthew mailto:matthew.taylor@shsu.edu> Subject: RE: SHSU "Card Server Down" Notification Email Update CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edumailto:abuse@shsu.edu. That will work, just let us know when. Thank you! Sent via the Samsung Galaxy S23 Ultra 5G, an AT&T 5G smartphone -------- Original message -------- From: "Shorter, Rachel" mailto:rxs049@SHSU.EDU> Date: 8/13/25 5:02 PM (GMT-06:00) To: "Meyer, Matthew" mailto:meyer-matthew1@aramark.com>, "Campbell, Brent" mailto:brent.campbell@shsu.edu>, "McDonald, Matthew (CDS)" mailto:McDonald-Matthew2@aramark.com>, "Showalter II, Stephen" mailto:showalter@shsu.edu>, kperaza@grubhub.commailto:kperaza@grubhub.com, Grubhub Status mailto:grubhubstatus@shsu.edu> Cc: "Blackburn, Brad" mailto:Blackburn-Brad@Aramark.com>, "Taylor, Matthew" mailto:matthew.taylor@shsu.edu> Subject: Re: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Thanks. Can I have a technician meet up with you in the morning to look into the issue? Rachel Shorter Desktop Support Manager Staff Senate Representative Strategic Enrollment & Innovation - Information Technology Academic Building I, Rm 129 Huntsville Campus 1803 Avenue I rachel.shorter@shsu.edumailto:rachel.shorter@shsu.edu (936) 294-3463 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: Meyer, Matthew mailto:meyer-matthew1@aramark.com> Sent: Wednesday, August 13, 2025 4:50 PM To: Shorter, Rachel mailto:rxs049@SHSU.EDU>; Campbell, Brent mailto:brent.campbell@shsu.edu>; McDonald, Matthew (CDS) mailto:McDonald-Matthew2@aramark.com>; Showalter II, Stephen mailto:showalter@shsu.edu>; kperaza@grubhub.commailto:kperaza@grubhub.com mailto:kperaza@grubhub.com>; Grubhub Status mailto:grubhubstatus@shsu.edu> Cc: Blackburn, Brad mailto:Blackburn-Brad@Aramark.com>; Taylor, Matthew mailto:matthew.taylor@shsu.edu> Subject: RE: SHSU "Card Server Down" Notification Email Update CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edumailto:abuse@shsu.edu. It's looking like majority of the devices do not have blue tags. If it helps I can tell you which ports they are plugged into. 132A-A1 132A-B1 132A-C1 132A-D1 102F-A7 102F-A8 102G-A3 102G-A4 130-C5 Sent via the Samsung Galaxy S23 Ultra 5G, an AT&T 5G smartphone -------- Original message -------- From: "Shorter, Rachel" mailto:rxs049@SHSU.EDU> Date: 8/13/25 4:38 PM (GMT-06:00) To: "Campbell, Brent" mailto:brent.campbell@shsu.edu>, "McDonald, Matthew (CDS)" mailto:McDonald-Matthew2@aramark.com>, "Showalter II, Stephen" mailto:showalter@shsu.edu>, kperaza@grubhub.commailto:kperaza@grubhub.com, Grubhub Status mailto:grubhubstatus@shsu.edu> Cc: "Meyer, Matthew" mailto:meyer-matthew1@aramark.com>, "Blackburn, Brad" mailto:Blackburn-Brad@Aramark.com>, "Taylor, Matthew" mailto:matthew.taylor@shsu.edu> Subject: Re: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Matt, can you send over the Blue tags of the devices that aren't connecting so we can check them on the backend? Rachel Shorter Desktop Support Manager Staff Senate Representative Strategic Enrollment & Innovation - Information Technology Academic Building I, Rm 129 Huntsville Campus 1803 Avenue I rachel.shorter@shsu.edumailto:rachel.shorter@shsu.edu (936) 294-3463 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: Campbell, Brent mailto:brent.campbell@shsu.edu> Sent: Wednesday, August 13, 2025 4:33 PM To: McDonald, Matthew (CDS) mailto:McDonald-Matthew2@aramark.com>; Showalter II, Stephen mailto:showalter@shsu.edu>; kperaza@grubhub.commailto:kperaza@grubhub.com mailto:kperaza@grubhub.com>; Grubhub Status mailto:grubhubstatus@shsu.edu> Cc: Meyer, Matthew mailto:meyer-matthew1@aramark.com>; Blackburn, Brad mailto:Blackburn-Brad@Aramark.com>; Taylor, Matthew mailto:matthew.taylor@shsu.edu>; Shorter, Rachel mailto:rxs049@SHSU.EDU> Subject: Re: SHSU "Card Server Down" Notification Email Update Looping in Rachel too in case anything is needed from her team. BRENT CAMPBELL SR ERP ANALYST II IT-Enterprise Services : Custom Software Remote brent.campbell@shsu.edumailto:email@shsu.edu (936) 294-3951 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...] ________________________________ From: McDonald, Matthew (CDS) mailto:McDonald-Matthew2@aramark.com> Sent: Wednesday, August 13, 2025 4:32 PM To: Showalter II, Stephen mailto:showalter@shsu.edu>; kperaza@grubhub.commailto:kperaza@grubhub.com mailto:kperaza@grubhub.com>; Campbell, Brent mailto:brent.campbell@shsu.edu>; Grubhub Status mailto:grubhubstatus@shsu.edu> Cc: Meyer, Matthew mailto:meyer-matthew1@aramark.com>; Blackburn, Brad mailto:Blackburn-Brad@Aramark.com>; Taylor, Matthew mailto:matthew.taylor@shsu.edu> Subject: RE: SHSU "Card Server Down" Notification Email Update CAUTION:The sender of this email is not from SHSU. Any links or attachments may be dangerous. To report this email as suspicious, forward it to abuse@shsu.edumailto:abuse@shsu.edu. Hello, Today we had all GrubHub peripherals installed. The expo 1, drinks, frys & the 4 relocated kiosks are not connecting to the network. Is anyone around to assist? Matthew McDonald | Food Service Director | Aramark Collegiate Hospitality Sam Houston State University, Lowman Student Center, 1802 Ave. I, Huntsville, TX 77340 P: 936.294.1931 M: 832.971.6917 Instagram: @SHSUHospitalityhttps://www.instagram.com/shsuhospitality/ Facebook: SHSU Hospitalityhttps://www.facebook.com/SHSUHospitality Aramark. All rights reserved. This communication, including attachments, is for the exclusive use of addressee as directed by Aramark and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies. PLEASE PRINT RESPONSIBLY From: Showalter II, Stephen mailto:showalter@shsu.edu> Sent: Friday, June 13, 2025 11:35 AM To: kperaza@grubhub.commailto:kperaza@grubhub.com; McDonald, Matthew (CDS) mailto:McDonald-Matthew2@aramark.com>; Campbell, Brent mailto:brent.campbell@shsu.edu> Subject: SHSU "Card Server Down" Notification Email Update CAUTION: This email was sent from an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hi Kevin, Going forward, we need service related issue emails such as the "Card Server Down" emails we receive to go to grubhubstatus@shsu.edumailto:grubhubstatus@shsu.edu. This address will deliver the notifications to several people on our end automatically. Thanks, STEPHEN SHOWALTER II ERP ANALYST III IT-Enterprise Services : Custom Software Remote showalter@shsu.edumailto:showalter@shsu.edu (936) 294-3267 shsu.edu [https://d31hzlhk6di2h5.cloudfront.net/20241003/28/cc/77/9a/05748db76bc638904...]

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Campbell, Brent
McDonald, Matthew (CDS)
Meyer, Matthew
Shorter, Rachel